| Business Mail Mobile Connectivity

The increased popularity and technology advancement of smartphones has changed the way people look at their mobile phones. Rather than storing contacts, appointments, tasks, etc. on the mobile phone, users want their data in cloud storage so they can access it from anywhere on any device.

Business Mail allows mobile phone users to do this via ActiveSync, SyncML and DAV-based solutions. Modern phones and tablets can be used to access and update contacts and schedules via the device over the mobile network. The technologies used to do this are outlined below.

Exchange ActiveSync for Business Mail

ActiveSync provides the highest level of integration for the latest mobile devices including iPhone/iPad, Android and Windows Phone 7. It is also available on most other mobile platforms.

ActiveSync is able to negotiate changes and updates protocol uses a technology that is often referred to as “Push”. The “push” technology means that changes made on the mobile device are synchronized with the Business Mail server (and vice-versa) without requiring polling.

ActiveSync is also a very efficient protocol and minimizes the amount of data that is sent over the mobile network.

Exchange ActiveSync for Business Mail is licensed per mailbox per annum.

Synchronizing Contacts/Tasks/Calendars with Mobile Devices (SyncML Support)

SyncML allows the synchronization of Business Mail calendar, tasks and contacts with mobile devices (phones, PDAs and Outlook). The SyncML server detects changes made to your contacts and prepares the updates for transmission to SyncML clients.

Likewise, changes made on your SyncML device are transacted to the server. Business Mail communicates with mobile devices via WBXML encapsulation, which reduces bandwidth and is supported by leading mobile handset providers.

Mobile Webmail

Version 7 includes a new mobile webmail client designed exclusively for smartphones and tablets. The mobile webmail client is light-weight and has support for swipe scrolling.

The mobile client also allows you to automatically login, so you can access your inbox and contacts quickly. You can also tile the screens so they are readily available on your mobile device.

Mobile Webmail Tasks & Calendaring

Version 8 includes an updated version of the Mobile Webmail client which includes support for Tasks and Calendaring.

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Device Aware

In Version 8, Webmail is now device aware and will provide Apple users with a link to configure the inbuilt device mail and collaboration client features.
When an iPhone user attempts to access Webmail, an icon is provided within the Webmail client to automatically configure the iPhone’s mail, calendar, tasks and contacts capabilities.

Accessing Server-Side Calendars from Mobile Devices (CalDAV Support)

CalDAV allows leading email clients and mobile devices (including the Apple iPhone), to access Business Mail mailbox calendars. CalDAV is ideal for mobile users who wish to access and update their calendar in real time.
To configure CalDAV, the client is configured with a URL to point to the server calendar. It is also possible to configure CalDAV to access another user’s calendar by specifying their calendar address in the URL. Business Mail Synchronization Service (HTTPMail) is responsible for providing CalDAV connectivity to Business Mail mailboxes over the HTTP protocol.

Accessing Server-Side Contacts from Mobile Devices (CardDAV Support)

CardDAV allows mobile devices to remotely access and manage contacts stored on the Business Mail server. Changes made to the contacts stored on the mobile device are automatically sent to the server; and changes made on the server are received and updated on the mobile device.
CardDAV is ideal for mobile users who wish to access and update their contacts in real time via their mobile device. Business Mail Synchronization Service (HTTPMail) is responsible for providing CardDAV connectivity to Business Mail mailboxes over the HTTP protocol.

Accessing Cloud Storage/MyFiles (WebDAV Support)

screen_webmail_v6_cloudIt is now possible to use Business Mail as a cloud storage provider. Mailbox owners are able to access their “My Files” folder as a network drive over the WebDAV protocol.

Mailbox owners can store photos and documents from their computer or phone (using products like NetDrive and other WebDAV clients). For example, a person can take a photo with their iPhone and immediately save it to MyFiles.

Automated Account Creation on Apple Devices

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Business Mail Version 8 also includes “one-click” configuration for Apple iOS devices. Setting up an iPhone account is now automated whether you are using Exchange ActiveSync or CalDAV / CardDAV / IMAP.

This feature means that mail users can now configure their iOS device with CalDAV / CardDAV / IMAP as a single service, simply by clicking on a link within Webmail or Mobile Webmail.

Administrators can also provide a link for Apple users to click on which will automatically configure their device.

Mobile Management & Administration

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Business Mail Business Mail now includes a Mobile Web Administration client.

The client automatically detects connections on a mobile device and allows the user to access a cutdown and streamlined version of Business Mail’s Web Administration.

This means that system administrators can review the health of their server and execute simple management tasks on their mobile devices.